Club Shoes Relics US (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website, [insert website URL] (the “Site”), or otherwise interact with us.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us, information collected automatically when you use our Site, and information from third parties.
A. Information You Provide to Us
We may collect the following categories of personal information when you place an order, create an account, contact us, subscribe to our newsletter, or otherwise interact with us:
Full name
Billing address
Shipping address
Email address
Phone number
Payment information (processed securely through third-party payment providers; we do not store full payment card details unless explicitly stated)
Account login credentials, if you create an account
Purchase history and order details
Any information you provide when contacting customer service, leaving a review, or participating in promotions
B. Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
IP address
Browser type and version
Device type and operating system
Referring website
Pages viewed and time spent on pages
Clickstream data
Dates and times of access
Cookies and similar tracking technologies
C. Information from Third Parties
We may receive information about you from third-party service providers and partners, such as:
Payment processors
Shipping and fulfillment providers
Analytics providers
Advertising and marketing partners
E-commerce platform providers
Fraud prevention and security providers
2. How We Use Your Information
We may use the information we collect for business and commercial purposes, including to:
Process and fulfill orders
Ship products and provide order updates
Process payments and refunds
Create and manage customer accounts
Respond to customer service requests and inquiries
Communicate with you about your orders, account, or support requests
Send promotional emails, newsletters, and marketing communications (where permitted by law)
Personalize your shopping experience
Improve our Site, products, and services
Monitor and analyze trends, usage, and performance
Detect, investigate, and prevent fraud, unauthorized transactions, and other illegal activity
Enforce our Terms of Service and other policies
Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies, pixels, web beacons, and similar technologies to operate our Site, improve functionality, analyze usage, and support advertising and marketing efforts.
These technologies may help us:
Remember your preferences and shopping cart
Keep you logged into your account
Understand how users interact with the Site
Measure the effectiveness of advertising campaigns
Deliver relevant marketing and retargeting ads
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.
Depending on applicable law and the technologies we use, we may provide additional cookie or privacy choice tools on the Site.
4. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
A. Service Providers
We may share information with vendors and service providers that perform services on our behalf, such as:
Payment processing
Order fulfillment and shipping
Website hosting
Customer support
Email delivery
Analytics
Advertising and marketing services
Fraud prevention and security services
B. Business Transfers
If we are involved in a merger, acquisition, financing, sale of assets, or similar transaction, your information may be transferred as part of that transaction.
C. Legal Compliance and Protection
We may disclose information when required to do so by law or when we believe disclosure is necessary to:
Comply with legal obligations, court orders, or lawful requests
Protect our rights, property, and safety
Protect the rights, property, and safety of our customers or others
Investigate fraud or security issues
Enforce our agreements and policies
D. With Your Consent
We may share your information with third parties when you direct us to do so or otherwise provide your consent.
5. Payment Processing
Payments made through the Site may be processed by third-party payment providers such as Stripe, PayPal, Shopify Payments, or other processors we may use from time to time. These providers may collect payment and transaction information in accordance with their own privacy policies.
We do not control the privacy practices of third-party payment processors.
6. Email Marketing and Promotional Communications
If you sign up for our newsletter or marketing communications, we may send you promotional emails about new products, restocks, releases, special offers, and updates from Club Shoes Relics US.
You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us at [insert contact email].
Please note that even if you opt out of marketing emails, we may still send you transactional or service-related messages, such as order confirmations, shipping updates, account notices, and customer service communications.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide our products and services
Complete transactions
Maintain business records
Comply with legal, tax, accounting, and regulatory obligations
Resolve disputes
Enforce our agreements
The retention period may vary depending on the type of information and the purpose for which it was collected.
8. Security of Your Information
We use reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on where you live, you may have certain privacy rights under applicable law, including the right to request access to, correction of, deletion of, or information about the personal information we collect about you.
California Residents
If you are a California resident, you may have certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”), subject to applicable exceptions. These may include the right to:
Know the categories of personal information we collect, use, disclose, sell, or share
Request access to specific pieces of personal information we have collected about you
Request deletion of your personal information
Request correction of inaccurate personal information
Opt out of certain sales or sharing of personal information for cross-context behavioral advertising, if applicable
Limit the use and disclosure of certain sensitive personal information, where applicable
Not be discriminated against for exercising your privacy rights
To submit a privacy request, please contact us at:
Email: [insert privacy/contact email]
Mailing Address: [insert business mailing address]
We may need to verify your identity before processing your request.
“Do Not Sell or Share My Personal Information”
If applicable under California law, California residents may have the right to opt out of the “sale” or “sharing” of their personal information. If Club Shoes Relics US engages in activities that qualify as a sale or sharing under California law, we will provide a method for eligible consumers to exercise that right.
You may contact us at [insert privacy/contact email] for more information.
10. Third-Party Websites and Services
Our Site may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing them with your information.
11. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information.
If you believe a child has provided us with personal information, please contact us at [insert contact email].
12. International Visitors
Club Shoes Relics US is based in the United States. If you access our Site from outside the United States, please note that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. By using the Site, you acknowledge that your information may be processed outside your jurisdiction.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in our sole discretion. When we make changes, we will post the updated version on this page and revise the “Last Updated” date above. Your continued use of the Site after any changes become effective constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Club Shoes Relics US
Email: [insert contact email]
Mailing Address: [insert mailing address]
Website: [insert website URL]
15. Notice Regarding U.S. State Privacy Laws
Residents of certain U.S. states may have additional privacy rights under applicable law. If such laws apply to our business, we will honor qualifying requests in accordance with those laws.
To exercise applicable privacy rights, please contact us using the information listed above.
16. Categories of Personal Information We May Collect and Disclose
The chart below describes the categories of personal information we may collect and the categories of third parties to whom we may disclose such information for business purposes.
Categories of Personal Information We May Collect
Identifiers (such as name, email address, postal address, IP address)
Commercial information (such as order history and purchase details)
Internet or network activity information (such as browsing behavior and interactions with the Site)
Geolocation data derived from IP address
Customer service communications
Payment and transaction-related information
Marketing and preference information
Categories of Third Parties We May Disclose Information To
Payment processors
Shipping and fulfillment providers
E-commerce and website platform providers
Analytics providers
Advertising and marketing partners
IT, hosting, and security vendors
Professional advisors and legal compliance providers
We do not use personal information for purposes materially different from those described in this Privacy Policy without updating this notice as required by law.
